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cloud85

cloud85 allows users the ability to access everything on the Internet, from software to their stored data, without having to store anything on their computer. The user only needs a PC with a web browser or a device with a cloudApp in order to access their cloud data. read more

Read about our cloud85 service level agreement

Available now: cloudServers
Coming soon: cloudApps, cloudDrive

There are 3 basic models of a Cloud:

1) A private cloud is a set of computing resources that is dedicated to an organization, usually on-premises.
2) A hosted private cloud has a dedicated infrastructure that’s hosted by a third-party but is inaccessible to other customers.
3) A public cloud involves computing resources hosted externally but shared with other organizations and dynamically provisioned and billed on a utility basis – pay for what you use as you use it.

What are some of the benefits of a Cloud?

1) Higher Productivity Chances are, your hardware is more than you really need. Cloud gives you the ability to access a portion of one of 85Under’s cloud servers and basically only pay for what you use – nothing more, nothing less.
2) Better user experience. Driving to work is so last year. With cloud communication tech, you can provide your users a place to work wherever they are – whether they’re at home, at the workplace or on the road. All with consistent software and tools so there’s no learning curve.
3) React more quickly and efficiently to new business requirements. If you’ve ever been the victim of a slowed (or even halted) work environment because of a software update or upgrade, you’ll know power of this. When 85Under manages your cloud server, leave that stuff to us – we’ll get you up-to-date for all your users in far less time than it would take to bring a score of desktops up to speed.

Please contact us to tell us about your unique needs. We would be happy to discuss what cloud85 can do for you.

Leased Space

If your business already owns the critical IT hardware and software you need to run your business, but you’re concerned about power outages and network failures, our "Leased Space" offering can help you sleep better at night. read more

In-office equipment is susceptible to failure due to power outage, unreliable or slow internet (or private) bandwidth, as well as physical disasters. Our state-of-the-art underground data center stands ready to house your critical gear, large or small. Most small businesses could not afford to develop the perfect environment that their IT systems require. We deliver "economy of scale" solutions for your unique needs as well as peace of mind.

Our Leased Space offering (also known as Colocation) includes the following:

A secure location to mount your server and/or network hardware. Our racks are 85feet underground behind many layers of physical security.
Redundant and uninterruptable electricity provided to your server and network gear.
Redundant fiber optic bandwidth for internet and private networking.

We have many other available services that can enhance your IT network while housed in our leased space, including:

Network Firewall Security
Intrusion Prevention
Advanced System Monitoring
Technical Staff Available to Service your Equipment as needed
Data Backups

Please contact us to tell us about your unique needs. We would be happy to discuss solutions to resolve those issues.

Leased Server

Managing server upgrades or simply knowing the optimum network solution for your business can be stressful and overwhelming, not to mention expensive. read more

Leasing a server from 85Under ensures that your network will run safely and efficiently so you can focus on running your business. Enjoy all the benefits of our 85Under Data Center Facility (See Leased Space) without the upfront investment in the server hardware. In addition, our qualified staff will remove the frustration of maintenance that comes with ownership of complex network components.

Even though you won’t be walking past your server in your office, you can login to your server all the time, any time. Our staff of experienced technicians is available to resolve any issues you might have along the way. Click Here to see our list of Support Options.

We can design and implement a custom server for your specific needs that will perfectly suit your business.

Processor Speed
Memory Capacity
Hard Disc Storage and Redundancy
Many Other Leased Server Specifications

Ask us about additional ways to make your server redundant, secure and available for your most critical data tasks.

Please contact us to tell us about your unique needs. We would be happy to discuss solutions to resolve those issues.

Online Backups

Many have discovered the hard way that implementing a reliable offsite backup program is critical for the health and stability of their business. Failing to have a consistent backup plan is like paying your insurance premium only when you feel like it: there’s no assurance that the support will be there when you need it the most. read more

For the latest answers on how our backup system works, read our Backups FAQ document.

85Under offers many solutions for ensuring that your important data is preserved in the event of a disaster, whether it’s natural or internal network failure. Even better, we will store your data in a location that is disaster proof: 85 Feet Underground.

Our backup options are varied to fit your needs and budget. Some solutions involve only a small software application that schedules and performs your backups, while others involve hardware to move significant amounts of data at the best possible speed and cost.

Because costs are based on the amount of storage in use, we suggest that you only backup your critical data, not data that is easily replaceable. We also have pricing options depending on how much help you might need to monitor and administer the system.

Please contact us to tell us about your unique needs. We would be happy to discuss solutions to resolve those issues.

Software as a Service

You don’t have to own or lease any hardware at all in order to tap into the fantastic data center here at 85Under. We offer many ways to enhance your network in affordable ways. Software as a Service, or SaaS, is the new industry term to explain all of the great ways to be productive with online tools. read more

Perhaps you only need a few email addresses or a website. We can provide those. More often, our customers have complex needs that require creative solutions. We have the ability to offer you important applications through the internet for a convenient monthly fee.

Our hosted versions of Microsoft Exchange and Microsoft SharePoint are two examples of Software as a Service at work. These two popular Microsoft applications can be available to your staff without the tremendous typical overhead of servers and maintenance.

We can also provide you with security applications that can filter your email and web traffic before it arrives at your site. Anti-Virus and Anti- Spam might be the most familiar examples of such utilities.

Perhaps you have another business critical application that you would like us to host. Give us a call and we will help to make your wish a reality.

Intrusion Prevention Service

Like Virus and Spam filtering, Intrusion Prevention is an extremely valuable tool to protect your data and your connectivity. Our Software as a service offerings include Intrusion Prevention services by TippingPoint Technologies. Our Leased Space, Servers and Virtual servers have optional Intrusion Prevention.

The TippingPoint Intrusion Prevention System (IPS) delivers the most powerful network protection in the world. The TippingPoint IPS is an in-line device that is inserted seamlessly and transparently into the network. As packets pass through the IPS, they are fully inspected to determine whether they are legitimate or malicious. This instantaneous form of protection is the most effective means of preventing attacks from ever reaching their targets.

Sharepoint Quick Reference Guide

cloud85

Why use cloud85? Scalability, for one - why worry about buying new hardware to meet increasingly demanding user and traffic needs when you can provision more hardware as you see fit? read more

The cloud, in general, delivers a hosting environment that doesn't limit you to a particular application on a particular piece of hardware or set of resources. Our brand of cloud, cloud85 promises to offer an empowering set of benefits to your business in the following ways:

Rapid Deployment – provision a server in a matter of minutes, install applications and conduct business. e.g. Accounting software like Quickbooks.

Elasticity – Increase and decrease resource use with a few clicks through self-service, automation, and private cloud infrastructure.

Private – extensive options for a truly private and secure cloud computing environment. VPN, SSL, VLAN to your LAN.

Here are a list of changes you can make to your cloudServer on the fly once it's up and running:

Add more processor cores
Add more memory
Add more storage
Include public IP addresses
Allocate VLAN(s)

Keep in mind that we take care of all the updates for you - imagine an environment where management is taken care of by someone else (you just run your business software) and you're getting the idea of cloud85.

Leased Space

85Under offers rack space starting at 1U, or one rack unit and scaling to multiple full racks. In addition to rack space, our customers gain the many security and environmental benefits of our facility. read more

Redundant, conditioned run-time power
Switched power distribution systems in every rack
Redundant cooling systems and consistent cool operating temperature
Redundant Ethernet switching infrastructure at the network edge
Redundant physical connectivity at the network edge
Three tier-1 internet carriers multi-homed
Optional: Firewall Service, Intrusion Prevention Service, Spam and Virus Filtering Service

Leased Server

85Under specializes in custom hardware and software solutions to meet the diverse demands of our clients. read more

Server hardware platforms, storage, operating systems and connectivity are all customizable.

Server Hardware Platforms

1U Single Processor Servers with up to 12GB Ram
1U Dual Processor Servers with up to 32GB Ram
2U Dual Processor Servers with up to 32GB Ram
4U Quad Processor Servers with up to 256GB Ram
6U Modular Servers with six independent Server Compute Modules containing Dual processors and up to 32GB Ram each, integrated SAN with up to fourteen 2.5” SAS drives

Intel Processors

Xeon Quad Core 3000 Series, Single Processor Servers
Xeon Quad Core 5000 Series, Dual Processors Servers
Xeon Dual Core 7000 Series, Quad Processor Servers

Server Storage
Disk Drive configurations include Raid-1, Raid-5, optional hot spare, NAS, and SAN. SATAII and SAS drives are support in the above Server Hardware Platforms. 1U Servers scale from 500GB usable storage in a Raid-1 configuration to 2TB usable storage in a Raid-5 configuration.

1U Intel Xeon Quad Core 3000 processor
4GB RAM
500GB SATAII x2, Raid-1
AC Conditioned Power
10/100 Ethernet
200GB Transfer amount monthly
100Mb Burst Speed
Pick your support plan: Pulse85, Silver, or Bronze

2U Intel Xeon Quad Core 5000 processor x2
4GB RAM
500GB SATAII x2, Raid-1, 1TB SATAII x3, Raid-5
AC Conditioned Power
10/100 Ethernet
500GB Transfer amount monthly
100Mb Burst Speed
Pick your support plan: Pulse85, Silver, or Bronze

Online Backups

How does your business define the value of Data? Most experts agree that Data’s intrinsic value cannot be ascertained until it is not available, usually due to a Data Loss Event, which is an occurrence of data loss. read more

In today’s emerging Information Economy, the Data a business accumulates, either as a product, or in the operation of the business, is considered an asset and must be protected from loss.

One comprehensive solution for desktops, laptops and servers. Powerful data compression and robust encryption ensure optimal storage efficiency and data security. Reporting options include report to email. Intuitive user interface makes backup and restore procedures easy. Pricing based on compressed storage needs.

Features

Incremental backups
Automatically detect changes in files and/or directories and backs up accordingly
Mobile users' (esp. laptops) data can be backed up immediately as they connect to the network
Support for backing up multiple versions of the same file with time stamps for easy restores
Support for large file backups including 'continue where you left off' feature
Every possible scheduling option included - including Continuous Data Protection
Powerful data compression based on the ZLIB algorithm
Robust data encryption with up to 448 bit Military strength protection - based on the blowfish algorithm
Support for Volume Shadow Copy for backing up Open Files in Windows
Powerful reporting that encompasses configurable email reporting for Client and Server
Replication server functionality supports replicating the backup server and easy restores in case of disaster recovery scenarios

Supported Operating Systems

Windows: All versions of MS Windows and Windows Server
Linux: Debian Linux 3.0 and above, Mandrake Linux 10.0 and above, RedHat Linux 8.x and above, SuSE Linux 9.x and above, and several other Linux distributions
Mac: Mac OS X 10.x
FreeBSD: FreeBSD 5.4 and above

Supported Application Platforms

Microsoft SQL
Microsoft Exchange
Active Directory/System State
MySQL

Benefits

Online and offsite data backup enables protection of your most important business technology asset, your data
85Under network operation center monitors backup status to ensure your data will be there when you need it
Key component of any disaster recovery or business resumption strategy

Impact of Data Loss

Software as a Service

85under's Network combined with 24/7/365 monitoring by our network engineers, guarantees optimal performance and uptime of all network infrastructure including routers, switches, and security. read more

We specialize in managed hosting, we handle the implementations, updates, troubleshooting, patching, administration, monitoring, backing up of data and upgrades to hardware/software.

IMail eMail Hosting from 85Under

Fast, Secure and reliable eMail hosting that includes support for POP3, Web, and IMAP. This service also includes our Spam and Virus filter. Web based administration for mail domain admins make managing email accounts and passwords a snap.

Exchange Hosting: Microsoft Exchange Product

If you are currently using or considering Microsoft Exchange, you might like the idea of having 85Under host this popular product from our data center. No need to buy and maintain a server of your own, we will take care of all the backups and maintenance that you need. Your mail will be securely available from our underground facility. Hosted Exchange has proven to be a very positive solution for many of our small to medium sized business customers.

Benefits of Exchange

SharePoint Hosting: SharePoint Services

Freedom to Share
Microsoft Windows SharePoint Services 3.0 is the premiere collaboration and productivity enhancement tool in the marketplace today. Windows SharePoint Services 3.0 sites provide a central repository for documents, information and ideas, enabling users to work interactively.

Collaborate
Take collaboration to the next level with hosted Windows SharePoint Services 3.0. Team members can easily create collaborative workspace sites to share and manage their team information. Threaded discussions, surveys, shared calendars, task lists and other features help you and your teammates stay connected and productive.

Customize
Team sites based on Windows SharePoint Services 3.0 are useful right out of the box. However, if you prefer, you can customize your site, changing its appearance and adding functionality without using third-party applications or doing any programming.

Windows SharePoint Services 3.0 Key Group Collaboration Features:

Microsoft Office System integration: Deep integration with Microsoft Office System programs allows teams to collaborate using the familiar tools they use every day.
Document collaboration: Document workspace sites created using Microsoft Office take advantage of platform features by providing a document-collaboration space.
Check-in and checkout: Documents can be reserved by individual users for updating purposes.
Document versions: Document changes are tracked and assigned different version numbers for auditing and rollback.
Browser-based customization: Changes can be made in a web browser by dragging Web Parts onto personal or public pages, and then customizing them. Themes can also be applied using a browser.
Presence integration: Users can determine the online status of site members quickly by sending e-mail or an instant message, adding the member to a contact list and viewing current free/busy status.
Alerts: A user or site manager can add an alert to a list or list item so that they receive an e-mail notification when changes are made.

Take a Sharepoint Test Drive
Sharepoint Quick Reference Guide
Benefits of Sharepoint

Application Hosting

85Under can securely host your businesses online applications. Our state-of-the-art data center combined with our cutting edge servers provides the ideal back-end to your hosted application.

Spam Filtering

Using a spam firewall to block spam is the most advantageous and efficient way for an organization to keep unsolicited email from reaching the network, server, and end user inboxes. Spam firewalls offload spam filtering from the email server, increase server bandwidth and free up network resources. 85under can provide the best in Spam filtering for your business.

Virus Filtering

Not only are viruses annoying, but they can corrupt essential data stored on your computer, thereby compromising the integrity of your computing system. Since 87% of viruses originate or transmit themselves via email, email filtering an important part of computer security.

Intrusion Prevention Service

TippingPoint's Intrusion Prevention Systems provide Application Protection, Performance Protection and Infrastructure Protection at full network speed through total packet inspection. Application Protection capabilities provide fast, accurate, reliable protection from internal and external cyber attacks. Through its Infrastructure Protection capabilities, the TippingPoint IPS protects VoIP infrastructure, routers, switches, DNS and other critical infrastructure from targeted attacks and traffic anomalies. TippingPoint's Performance Protection capabilities enable customers to throttle non-mission critical applications that hijack valuable bandwidth and IT resources, thereby aligning network resources and business-critical application performance.

TippingPoint performs comprehensive total packet flow inspection through Layer 7 to continually cleanse Internet and Intranet traffic and accurately eradicate attacks, worms, viruses, Trojans, blended threats, Phishing, Spyware, VoIP Threats, DoS, DDoS, Backdoors, Walk-in Worms, Bandwidth Hijacking) before damage occurs. TippingPoint protects network infrastructure by blocking attacks against routers, switches, DNS and other infrastructure equipment. Through TippingPoint’s Zero-Day Initiative (ZDI), customers are protected against new threats before vulnerabilities are disclosed to the public.

TippingPoint is a true leader in the IPS Market – market research article.

Retail - Multi-Location

A multi-location business must find a way to share their industry specific software and find the skills to manage their network environment. read more

Profile:
Their concerns include physical security of their equipment, bandwidth reliability and speed, as well as promoting environmentally friendly systems.

Executive Summary:
With ten locations and 3 to 4 workstations at each location, all 35 systems must access operational software that tracks all phases of the business including customer details. Capabilities of the software combined with network administration from 85Under will drive down costs and increase efficiency and profitability.

Solution:

Consult with customer on exact needs
Design and approve recommended solution
Deploy a robust multi-site-to-site Cisco ASA VPN connection to allow secure access to centralized servers and software in the 85Under data center using existing or improved internet connection
Review server requirements for software system and consult with customer on configuration, pricing and options.
Provision Leased Servers (or implement owned servers in Leased Space) for dedicated use
Collaborate with vertical market software vendor on the implementation of software, database, backup strategy and thin client capabilities.
Remotely deploy client side software to workstations and configure automated access to operational software.

Solution Stack:

Vendors:
Microsoft, Trend Micro, Cisco and IBM

Products:
Windows Server with Hyper-V for server virutalization, Remote Desktop Services, Cisco ASA, Cisco & IBM Server Platforms

85Under Services:
cloud85 Server
Leased Servers and/or Leased Space
Online Backups

Summary:
The multi-site business was able to save money and increase company-wide performance through the outsourcing of IT issues and the services available through 85Under. By choosing a data center that was naturally cooled, the company was also able to also satisfy their desire to help the environment.

Government - County

A well populated county is searching for a solution to the issue of separately managed County departments each having their own disparate networks. read more

Profile:
The data housed in each county office is critical and must be available, but each office operates a poorly funded effort to satisfy their IT needs, making due with aging systems and poorly performing networks. Unfortunately, each individual department budget is too small for any relevant improvement.

Executive Summary:
Each of six departments currently maintains an aging server, an inadequate DSL connection and an assortment of workstations, laptops, and printers. Every department could experience increased performance and reliability if they could combine their funds to share in the IT investment. Instead of surprise disaster response, a predictable cost model will be critical to satisfy the stringent government budgeting system in an environment where the leaders can change seats on such a regular basis. Constituents, as well, need to be comforted that their information will remain safe during any natural or man-made disaster.

Solution:

Consult with each County Department on exact needs.
Design and approve recommended solution to share costs and benefits
Upgrade existing set of DSL connections to a reliable fiber optic connection to 85Under
Implement smart switching to share and isolate the bandwidth using VLan technology
Review server requirements and software application demands for each department, considering configuration, pricing and options.
Provision Leased Servers, Leased Virtual Servers (or implement owned servers in Leased Space) for dedicated use at the 85Under Data Center. All departments may be able to share one or two high performing servers that will be refreshed on a predictable basis.
Determine needed Intrusion Prevention, Spam/Antivirus Filtering and/or Content Filtering with Software as a Service.
Collaborate with custom County Government application vendor on the implementation of software, database, backup strategy and thin client capabilities.
Remotely deploy client side software to workstations and configure automated access to operational software.

Solution Stack:

Vendors:
Microsoft, Trend Micro, Cisco and IBM

Products:
Windows Server with Hyper-V for server virtualization, Remote Desktop Services, Cisco ASA, Cisco & IBM Server Platforms

85Under Services:
cloud85 Server
Leased Servers, Leased Virtual Servers, and/or Leased Space
Online Backups
Software as a Service

Summary:
County employees in all departments were able to share an extremely fast connection to their servers and the internet, while keeping each office’s business private and accessible. During the next major snowstorm, county officials were able to access the data remotely from home, while the courthouse was without power. While county officials were voted into and out of offices, the county IT infrastructure remained reliable in performance and security while predictable in monthly shared cost.

Medical - Regional Clinic

An active and growing regional clinic with several locations needs to gain control over several concerning IT issues.
read more

Profile:
The clinic needs to modernize the way they handle their patient workload as well as their clients’ delicate medical records. By modernizing, they additionally run the risk of new liabilities surrounding patient privacy as well as creating an IT network infrastructure they are unprepared to manage. Government regulations will require them to make a move quickly.

Executive Summary:
Pressure to comply with the most recent HIPAA regulations has caused the clinic to rethink their entire workflow and IT Policy. Immediate changes will include selecting and implementing a new EMR (Electronic Medical Records) system as well as a PMS (Practice Management System) to guide them towards more efficient, secure, and compliant patient handling. HIPAA, PMS, and EMR will require the network to be fast, secure, and reliable. The existing WAN (Wide Area Network) seems to be sufficient for branch to Datacenter connectivity. Additional concerns include regular reliable backups, network content filtering, redundant servers in case of failure, and the expertise to monitor and manage all of this new technology 24 hours a day, 7 days a week.

Solution:
Phase 1: Planning

Consult with CEO and Network Administrator
Design and approve recommended solution
Consult with line of business software vendors to ensure compatibility of new solution.
Consult with telecom vendor to optimize contracted services.

Phase 2: Infrastructure

Procure, Build and Implement Cisco C series server cluster.
Provision Leased Space for dedicated use at the 85Under Data Center.
Setup Spam/Antivirus Filtering and/or Content Filtering with Software as a Service.
Setup Managed Intrusion Prevention System (Managed IPS) with Cisco ASA 5500 series & Cisco IPS AIP series Appliances.
Provision Pulse IPS Management to monitor, log and alert on critical security events.
Provision Pulse 85 to monitor, log, alert and respond to issues.

Phase 3: Application Deployment

Remotely deploy client side software to workstations and configure automated access to operational software.
Deploy Electronic Medical Records on Servers and Client workstations
Deploy Practice Management System on Servers and Client workstations.
Deploy content filtering to ensure optimal staff utilization of the network.

Phase 4: Data Security

Procure and deploy MS Data Protection Manager on Server located in secondary data center.
Test server failover capability to satisfy Business Continuity Plan
Implement separate SAN (Storage Area Network) for critical data backups and archiving.
Perform external network penetration testing to ensure security and capability of Intrusion Prevention System and reporting
Barracuda Web Security Appliance to protect users from malicious and inappropriate content

Solution Stack:

Vendors:
Microsoft Data Protection Manager, Trend Micro, Cisco ASA 5500 series / Cisco IPS AIP series, Cisco and IBM.

Products:
Windows Server with Hyper-V for server virutalization, Windows Terminal Services with Microsoft Application Virtualization (Softgrid), Cisco & IBM Server Platforms, Thin Client Terminals (no PCs needed), Microsoft SQL Server, Windows SharePoint Services (WSS), Trend Micro Worry Free Security Suite, MS Data Protection Manager, Cisco ASA 5500 series & Cisco IPS AIP series appliances.

85Under Services:
cloud85 Server
Leased Space
Software as a Service
Pulse Managed IPS
Pulse 85

Summary:
While HIPAA compliance was an important goal, the clinic was able to realize tremendous cost benefit efficiencies by making this critical upgrade. The reliable 85Under data center will keep information secure and fast, while consistently available.

Small Office / Home Office - Real Estate

A successful real estate agent has several staff, each working from their own home.
read more

Profile:
She is having a difficult time keeping in touch with customers as well as tracking staff, appointments and transactions. Unstable residential electricity and bandwidth cause concerns for reliability to keep the operation rolling.

Executive Summary:
In order to resolve the customer communication issue and manage time better, Microsoft Outlook with Microsoft Exchange will be utilized. Because of the upfront overhead costs in owning such a server, subscribing to a hosted Exchange Service is the new best way to utilize this product for businesses of all sizes. A Hosted Exchange subscriber also maintains all of the great features that Exchange has to offer. Her staff will be able to access their email and appointments from any internet connection. Staff and customer information will be quickly available as well as critical reminders; helping each staff member through their day. In order to better manage transactions, Microsoft SharePoint will create an organized space to store documents critical to the business. Even non-digital data such as signed contracts can be scanned and made available through this powerful organizing tool. The documents will also be available from any internet connected system with proper security credentials.

Solution:

Discuss available online services to resolve her needs.
Help customer to subscribe to Software as a Service (SaaS) solution: Microsoft Hosted Exchange
Help customer to subscribe to Software as a Service (SaaS) solution: Microsoft Hosted SharePoint
Spam and Antivirus Filtering is included with Hosted Exchange.
Remotely assist with setup of Laptop, Desktop, and Smartphone for use with SaaS applications.
Training for customer on use of SaaS applications and Spam Filtering.

Solution Stack:

Vendors:
Microsoft, Trend Micro, and Barracuda Networks.

Products:
Microsoft Hosted Exchange, Microsoft Windows SharePoint Services (WSS), Trend Micro Worry Free Security Suite

85Under Services:
cloud85 Server
SaaS – Software as a Service

Summary:
Even though the agent’s business only employs a small staff, 85Under helped them to operate more reliably and efficiently, allowing them to focus on what they do best – Real Estate.

Financial – Regional Bank

A startup regional bank needs to address several IT issues plaguing their business.
read more

Profile:
First, their geographical location has made it difficult to hire and retain qualified technical talent. Secondly, government regulatory compliance and competition for customers require that they remain diligent in the pursuit of cutting edge IT implementation.

Executive Summary:
The FDIC has indicated that banks must consider, among many other aspects: Business Continuity Planning, Internal and External Threats, Risk Assessment, Risk Management, Risk Monitoring and Testing.

According to the FDIC reference Handbook, there are many reasons that outsourcing IT could benefit banks including: Gain operational or financial efficiencies, Increase management focus on core business functions, Refocus limited internal resources on core functions, Obtain specialized expertise, Increase availability of services, Accelerate delivery of products or services through new delivery channels, Increase ability to acquire and support current technology and avoid obsolescence, and Conserve capital for other business ventures.

The Regional bank wants to begin operating as quickly as possible and is prepared to rely on 85Under for critical services. Required aspects of the service will include: 24/7 Network Monitoring, Data Backups Monitored including test data restores, Network Security and Content filtering by Cisco ASA 5500 series & Cisco IPS AIP series appliances, and Server redundancy by MS Data Protection Manager.

To reduce the headache of managing email, Microsoft Hosted Exchange will be implemented.

Because of the hiring difficulties, all IT at the bank facility as well as bank data housed at the 85Under data center will be managed completely under a Pulse 85 managed IT Contract.

Solution:
Phase 1: Planning

Consult with CEO
Design and approve recommended solution.
Consult with line of business software vendors and core processor to ensure compatibility of new solution
Recommend telecom vendor to order voice and data communication services

Phase 2: Infrastructure

Procure, build and Implement two servers for Application and File / Print functions
Provision Leased Space for dedicated use at the 85Under Data Center
Provision Software as a Service (SaaS) solution: Microsoft Hosted Exchange
Setup Spam/Antivirus Filtering and/or Content Filtering with Software as a Service (SaaS)
Setup Managed Intrusion Prevention System (Managed IPS) with Cisco ASA 5500 series & Cisco IPS AIP series security appliances
Provision Pulse IPS Management to monitor, log and alert on critical security events
Provision Pulse 85 to monitor, log, alert and respond to issues

Phase 3: Application Deployment

Remotely deploy client side software to workstations and configure automated access to operational software
Deploy Microsoft Outlook on Client workstations
Deploy content filtering to ensure optimal staff utilization of the network

Phase 4: Data Security

Procure and deploy MS Data Protection Manager Redundancy Software on Server located in secondary data center
Test server failover capability to satisfy Business Continuity Plan
Implement separate SAN (Storage Area Network) for critical data backups and archiving
Barracuda Web Security Appliance to protect users from malicious and inappropriate content

Summary:

During the FDIC audit, the regional bank was reassured that outsourcing their critical IT needs was the right approach. The auditors reviewed the Pulse85 contract and service level agreement (SLA) which satisfied compliance for many audit items. The ability to review all of the service tickets and maintenance logs also provided clarity in compliance. Staff members from 85Under were available to meet with the auditors and answer questions as well as present performance, security and reliability reports. The systems engineer acted as a ‘Virtual Chief Technical Officer’ for the bank throughout the process. In addition to the success of the audit, the bank’s well managed network is now able to serve the staff and customers alike using the fastest, most secure, and most stable processes possible.

You need an IT Department, now what? • Customer or Business Partner? • Return on Investment for Outsourcing IT • Impact of Data Loss

Businesses like ours absolutely cannot have down time; we need access to our information at all times. As soon as we heard about 85Under, we jumped at the chance to be there. Our bank examiners were very impressed with the facility and the top-notch security. The recent tornadoes that have impacted surrounding communities made us all the more appreciative of the backup system we have in place.

Rodger Gadd
President
Trust Company of the Ozarks